Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have/has taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Gabriel Janik
Insterburger Str. 5
53117 Bonn
Germany

Email: zapfzeichen@gmail.com
Phone: 01631862202

by means of a clear declaration (e.g., by email or post) of your decision to withdraw from this contract.

You may use the model withdrawal form below for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of the cheapest standard delivery offered by us, immediately and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

You will not be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract, to

Gabriel Janik
Insterburger Str. 5
53117 Bonn
Germany

.

The deadline is met if you send the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

If you wish to withdraw from the contract, please fill out this form and send it back to us.

To:

Gabriel Janik
Insterburger Str. 5
53117 Bonn
Germany
Email: zapfzeichen@gmail.com

I/we hereby give notice that I/we withdraw from my/our contract of sale of the following goods:



Ordered on:


Received on:


Name of consumer(s):


Address of consumer(s):


Date:


Signature of consumer(s) (only if this form is notified on paper):